UIT Alert: Storage Array Maintenance

    Current Status

    ResolvedThe hardware failure was repaired and connected systems have been verified to be in a good state.

    Resolution Statement

    Actions and Root Causes

    During planned maintenance in the storage array environment administrators were tasked with correcting the effects of faulty replacement hardware.

    Corrective and Preventative Measures

    In order to end the extended maintenance and verify hosted services were in a good state administrators reinstalled the original equipment and configurations.

    Affected Services

    • Cougarnet
    • Data Warehouse

    Event Updates

    DisruptedA hardware failure in our Storage Array caused a maintenance overrun.
    July 5, 2014 , 4:00 AM
    University systems personnel and vendors are on-site working to repair failed hardware. An estimated time to completing these repairs is 8:00 AM. Once the hardware has been repaired additional time for administrators to restart and verify that hosted services are functioning properly is required.
    ResolvedThe hardware failure was repaired and connected systems have been verified to be in a good state.
    July 5, 2014 , 10:00 AM
    Enterprise administrators verified all the connected systems are in a good state.